Please note that when there is no seat available on a Floating License, all core features of Enscape are blocked and a notification is displayed, as is also the case when a License Key or a Trial License expires. To do that, please refer to this article.
If you have problems connecting to the Enscape Licensing server, then you may need to add proxy server information or add exceptions to your Firewall. If you are using a Floating License and receive a message stating you have exceeded the number of seats, this can be caused either by there being no seat available (Enscape is open on another machine on your network) or because you are unable to connect to our Licensing server to confirm the License Key. If you receive any error messages when trying to apply your license, you can contact us at either or to get further help.
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